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Home > return

return

Returns are easy and convenient here at GoGoKicks!
We accept all returns that are requested within 30 days from when your package was delivered, as long as the item is still in the original condition without any missing components. As a courtesy to our holiday shoppers, all purchases made between November 1st and December 31st qualify for an extended return period of 45 days from when your package was delivered. Once you submit a return request, we will electronically provide you with a pre-paid return shipping label for a hassle-free return process and all that we ask is that you return your purchase in the original condition without any tape or postage placed directly onto any shoe box. Most refunds for returns are processed back to your original form of payment within 1-3 business days from your returning package's arrival. In order to request a return, please contact us or log in to your account and initiate the return process.

Please follow these steps for a simple return: LOGIN - MY ACCOUNT - ORDERS - RETURN REQUEST


Exchanges
We at GoGoKicks understand that online shopping is not easy when it comes to sizing. Therefore, we welcome exchanges that are requested within 30 days from when your package was delivered, as long as the item is still in the original condition without any missing components. As a courtesy to our holiday shoppers, all purchases made between November 1st and December 31st qualify for an extended exchange period of 45 days from when your package was delivered. In order to request an exchange, please contact us and we will be happy to assist you.

International Orders
Unfortunately, returns and exchanges are currently only available for U.S. orders. Therefore, please contact us before making your purchase if you need help with sizing or product information. Thank you.
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